RCA - Root Cause Analysis

Date: 07/14/2026
Time: 3:00 PM - 4:00 PM EST
Credit: 1 Hour

COURSE INTRODUCTION & OUTLINE:

The goal of the RCA process is to find out what happened, why it happened, and to determine what can be done to prevent it from happening again.

Root Cause Analysis

• Structured way of looking at events from a systems perspective

– Events are rarely just the fault of one person doing the wrong thing

– People operate in a system. The system can make it easier for them to do the right thing, or more difficult

– Have to look at multiple contributing factors

– If you don’t uncover all potential causes, the event can happen again

– Not blame-free

Course Number:  LWP071426
Field of Study: Project Management
Level: Basic
Presenter:
Ronald Finger
Prerequisites: 
None